A big thank you to Verizon for doing nothing on a DS1 circuit that has been variously up and down for 4 14 days.  That’s right, four fourteen whole days.  Open the ticket, Verizon engineer finds an unspecified problem, closes ticket.  14 days in a row.  Escalation?  Worthless.  Chronic issue?  Equally worthless.

Another reason why the telco’s government-granted Monopoly deserves to be modified to allow for more competition.

Picking up the phone does not qualify as service.